I help companies ship digital products — from AI and Web3 to SaaS and beyond — from first prototype to production, without the usual chaos of scattered requirements and missed handoffs.
I'm Sylvia, a Technical Product & Project Manager with a track record of taking products from idea to shipped feature across AI, Web3, HealthTech, FinTech, and SaaS.
Over 6 years leading product and project delivery — running product at Medbook Kenya, leading projects at Ngeni Labs (East Africa's largest Web3 studio), and delivering Agile projects at BLES Software and PPP Industry.
Most product failures aren't technical, they're process failures. Unclear requirements, missed handoffs, features nobody asked for. My job is to make sure that doesn't happen on your project.
Embedded delivery leadership, sized to the shape of your team.
Roadmapping, feature prioritization, and requirements for AI-powered products — paired with the sprint planning, delivery tracking, and cross-functional coordination to actually ship them.
Working prototypes in Lovable and UX Pilot to validate ideas before you commit engineering time.
End-to-end mapping of how real users move through your product, grounded in behavior.
Structured testing processes that catch problems before your users do.
From discovery through launch. One person to talk to, not five.
Product and project management for crypto and Web3 teams, with the same rigor as SaaS.
Six years across nine industries — same delivery discipline, tuned to the constraints of each domain.
Payments, banking integrations, underwriting, and claims automation — from consumer wallets to enterprise insurance systems.
AI-powered product design, from conversational assistants and recommendation engines to full AI coaching systems with feedback loops and bias auditing.
Smart contracts, DeFi protocols, NFT platforms, and crypto-fiat infrastructure across Ethereum, BSC, Solana, and Algorand.
Patient management, hospital information systems, and corporate wellness platforms.
Multi-tenant platforms, subscription products, and B2B software across sports, real estate, and community verticals.
Property management, booking, and CRM/MLS platforms for agents and brokerages.
Real-time monitoring and alerting platforms for breach detection and threat intelligence.
Job platforms, recruitment tools, and multi-service marketplace apps.
Tourism apps, hospitality platforms, and community engagement tools.
Oversaw development of a cloud-based underwriting engine for insurers, automating risk profiling, policy management, and quote generation. Delivered product documentation and supported rollout across client partners.
Managed improvements to a Hospital Management Information System spanning patient workflows, billing, inventory, and lab modules. Led QA and user training sessions with engineers and hospital staff.
Built an AI-powered research platform with document parsing, PDF chat, semantic search, and citation tracking. Defined roadmap, AI integrations, and UI/UX architecture for researcher productivity.
Delivered a fintech app linked with KCB Bank and M-Pesa, managing wallet top-ups, card issuance, peer transfers, and secure transactions.
Led product delivery on a soccer club management platform transitioning from a standalone system into a multi-tenant SaaS, with per-club environments, custom domains, and a tiered subscription model.
Delivered a real-time dark-web breach alerting platform for SMEs and law enforcement agencies, covering architecture, UI dashboards, and alerting flows. Collaborated with threat intelligence sources.
Authored full product requirements for an AI-powered corporate wellness platform — an AI coach with five distinct motivational personas, personalized health recommendations from calendar and health-app data, gamification and points system, HR-facing burnout risk detection, and GDPR-compliant data handling. 78 user stories, functional and non-functional requirements end to end.
Fluent across the modern PM stack. Opinionated about what to reach for, and when.
"Sylvia took a messy backlog, three time zones of engineers, and a client who kept changing their mind — and shipped on the original date. I've hired her on two projects since."
"The first PM we've worked with who actually understood our smart-contract constraints. Requirements were tight, handoffs were clean, and we shipped without the usual Web3 rework cycle."
"She sat between our clinical team and the engineers and translated in both directions. Post-release defects dropped noticeably in the first quarter she was on it."
"Turned a vague pitch deck into a prototype we could put in front of investors in under three weeks. Zero drama, real product thinking."
Need someone to run point on delivery, unblock a stuck team, or turn a fuzzy idea into a working prototype? I'm one message away.
Jira
Confluence
Asana
Notion
ClickUp
Trello
Miro
GitHub
Figma
Swagger
Postman
Smart Contracts
EVM Chains
Conversational AI
Tableau
OAuth 2.0 / SSO
Calendar APIs
Slack
MS Teams
Zendesk